Or call +1 (800) 826-3535

Support Hours

• Phone Support - Monday through Wednesday 8:30am - 4:00pm Pacific
• Phone Support - Thursday & Friday 8:30am - 3:30pm Pacific
• Live Chat Support - Monday through Friday 8:30am - 4:00pm Pacific
• Our Automated Chat Bot is available for Access Key Lookup 24/7

When phone support is unavailable, please use the Find your school tool above to submit a support request.

Holiday Schedule

• Monday, 12/22/25: Phones and chat will be available from 8:30 AM to noon
• Closed 12/23/2025 through 1/2/2026