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Support Hours
- Phone Support - Monday through Thursday 8:30am - 4:00pm Pacific
- Live Chat Support - Monday through Thursday 8:30am - 4:00pm Pacific
- Our Automated Chat Bot is available for Access Key Lookup 24/7
When phone support is unavailable, please use the Find your school tool above to submit a support request.
Phone Support +1 (800) 826-3535
Customer Advocate Team
Specialists dedicated to assisting parents and family members with:
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- Placing order
- Help with existing order
- Payment Issues
- Delivery Problems
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- Satisfaction Guarantee
- Picture Day Information
- General Questions