contact us

Find your school to email us

Support Hours

  • Phone Support - Monday through Thursday 8:30am - 4:00pm Pacific
  • Live Chat Support - Monday through Thursday 8:30am - 4:00pm Pacific
  • Our Automated Chat Bot is available for Access Key Lookup 24/7

When phone support is unavailable, please use the Find your school tool above to submit a support request.

Phone Support +1 (800) 826-3535

Customer Advocate Team

Specialists dedicated to assisting parents and family members with:

    • Placing order
    • Help with existing order
    • Payment Issues
    • Delivery Problems
    • Satisfaction Guarantee
    • Picture Day Information
    • General Questions